UK - Your RAGYARD order will be delivered with 3-5 days of receiving your order. We use Royal Mail for deliveries and you will receive an email to let you know when the delivery is on its' way.
How do I return?
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
What if it doesn't fit me?
Are there any charges for return?
How soon will I get my refund?
Can I return the item(s) in store?
As we're really quick at packing your orders up, we can't make any changes once you have placed one. This includes changing the item size, delivery option, delivery address or payment method.
However, you can cancel your order and place a new one instead. Just email firstname.lastname@example.org with the word CANCEL and your order number as the subject of the email within one hour of purchasing.
We use vintage military jackets, as we believe that we should re-use whatever we can instead of producing something new unnecessarily and wasting resources.
This means that our jackets cannot be sized as easily as mass produced garments off the high street.
We have made this guide to show how we size our jackets, so you can pick your perfect size.
Vintage military jackets come in certain styles depending on where they came from. However design features can vary slightly, such as pockets, epaulets, original patching and overall length (by between 3 and 10cm). We are strict on the quality of the jackets we use but please don’t be alarmed if your jacket comes with an extra pocket or original military patch. This is part of the charm of using vintage and makes every jacket unique.